SHIPPING
Steel Sweat offers standard shipping on all orders. Please allow 2-3 days for delivery do our best to ship all in-stock orders same-day when ordered before 2 PM MST.
We ship from the U.S. daily, with transit times based on your distance from our shipping warehouses.
RETURNS
Steel Sweat accepts returns of all products purchased from steelsweat.com within 30 days from the original purchase date, provided that the item:
- is returned within 30 days with proof of purchase (Order ID)
- is unused, in its original condition and packaging
- is not a gift card, discontinued item or an item that was reduced to clear
- is returned together with any free or bonus items that were provided with the item at the time of purchase
- is not personalized
- is not an international order
Shipping costs are non-refundable.
If did not purchase from our steelsweat.com website, returns including any warranty concerns must be made via that specific channel that you purchased from.
Return Instructions
You must complete the return form found in our Returns Portal before mailing back your items.
Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. Please wrap your item neatly and in paper of some kind to protect the item.
Once we receive your return, please allow 5-7 business days for us to process your return. Once processed, your store credit will be emailed to you. If purchased on the app, the credit will go back to your App account!
What happens if my item is faulty?
Steel Sweat takes extreme care in ensuring our goods are of the highest quality. Steel Sweat products are manufactured with care and craftsmanship to provide a degree of protection. With time and use the materials used in our product will lose effectiveness and replacement may be required. General wear and tear is not considered a manufacturing defect.
However, if for any reason you find a fault with one of our products we would like to help you resolve the problem. We offer a 90-day warranty on our products against manufacturing defects with proof of purchase from steelsweat.com. Products may be returned within this period for inspection to determine if the item is faulty due to a manufacturing defect and a replacement is required by us.
To submit a request for a return, please complete the form below.